Donation policies

Donation policy standards
All donations to Big Brothers Big Sisters of America (“BBBSA”) support the BBBSA mission to provide children facing adversity with strong and enduring, professionally supported one-to-one relationships that change their lives for the better, forever.

50% or more of donor contributions will be distributed to the local Big Brothers Big Sisters agency assigned to your billing zip code. If you made a donation to BBBSA prior to September 14, 2023, 50% of your contribution will be distributed locally. For individuals who made a donation to BBBSA on or after September 14, 2023, 65% of your contribution will be distributed to the local Big Brothers Big Sisters agency based on your billing zip code. The remainder of your gift will support the nationwide resources provided to all agencies and support the sustainability of our programming and network-wide initiatives. This applies to both one-time and monthly contributions. Learn more about how BBBSA supports the more than 230 Big Brothers Big Sisters agencies across the U.S. here: https://www.bbbs.org/national-office/

CONTRIBUTIONS ARE DEDUCTIBLE FOR FEDERAL INCOME TAX PURPOSES IN ACCORDANCE WITH APPLICABLE LAW.

Donation refund policy
We appreciate your contribution to our mission. We understand you may require a change or cancellation in your gift and invite you to contact our team at donations@bbbs.org to support your refund request.

Questions and support
If you have questions or need support regarding a donation, please contact us at donations@bbbs.org. We aspire to provide timely response to your inquiry within 48-hours (2 business days).